We want you to be completely satisfied with your purchase from VERSE & VISION. If you are not satisfied for any reason, please review our return policy below:
- Return Period:
- You may return your planner within 30 days of the original purchase date.
- Conditions for Return:
- The planner must be unused, in its original packaging, and in resalable condition.
- Any promotional items or accessories included with the planner must also be returned.
- Return Process:
- Contact our customer service team at info@verseandvision.com to initiate the return process.
- Provide your order number and reason for the return.
- Our customer service team will guide you through the return process and provide you with a return authorization.
- Return Shipping:
- Customers are responsible for return shipping costs unless the return is a result of our error.
- We recommend using a trackable shipping method to ensure the safe return of the planner.
- Refund or Exchange:
- Once we receive the returned planner and verify its condition, we will process your refund or exchange.
- Refunds will be issued to the original payment method.
- Exchanges are subject to product availability.
- Damaged or Defective Planners:
- If you receive a damaged or defective planner, please contact us immediately.
- We will provide instructions for returning the damaged or defective item, and a replacement will be sent at no additional cost.
