1. Processing Time:
- Orders are typically processed within 2-3 business days.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping costs and estimated delivery times will be calculated at checkout.
3. Shipping Locations:
- We currently ship within the United States only.
4. Tracking Information:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Track your order using the provided tracking number on our website or the carrier's.
5. Shipping Delays:
- While we strive to meet delivery timelines, unforeseen circumstances may cause delays.
- We appreciate your understanding if any delays occur.
6. Lost or Stolen Packages:
- We are not responsible for lost or stolen packages after they have been marked as delivered.
- Ensure the delivery address is secure, and contact the carrier for assistance.
7. Address Changes:
- Ensure your shipping address is accurate before completing your purchase.
- Contact us promptly if changes are needed; additional fees may apply.
8. Returns Due to Shipping Issues:
- If your order is returned due to an incorrect address, we will contact you for a corrected address and additional shipping fees.
9. Holidays and Weekends:
- Please note that shipping carriers may experience delays during holidays and weekends.
10. Contact Information:
- If you have any questions or concerns about your order or our shipping policy, contact us at info@verseandvision.com.
This shipping policy is subject to change without notice. Please review it regularly for updates.